Shipping policy
π¦ Processing Times
All orders are processed within 2β4 business days. During highβvolume seasons, processing may take an additional 1β3 business days. You will receive an email confirmation once your order has shipped.
π Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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United States: 3β7 business days
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International: 7β21 business days (varies by destination)
Delivery delays may occur due to carrier issues, customs, or holidays.
π International Shipping
We ship worldwide. Buyers are responsible for any customs fees, import taxes, or duties required by their country. These fees are not included in our prices.
π¦ Order Tracking
Once your order ships, you will receive a tracking number via email. Tracking updates may take 24β48 hours to appear.
π Lost, Stolen, or Damaged Packages
We are not responsible for packages that are lost or stolen after delivery is confirmed by the carrier. If your package arrives damaged, please contact us within 48 hours with photos so we can assist you.
π Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
π Returns & Exchanges
For information on returns, please refer to our Return & Refund Policy.
π¬ Contact
If you have any questions about your order or shipping, contact us at: info@kingdommindset.community